Privacy Policy

Reporting+ · Effective 2026-10-04

This policy explains what information the Reporting+ mobile app uses, why, and what you can do about it. The app is provided by NYK Advance Limited ("we").

1. Who the app is for

The app shows reports from an ERP system to staff who already have an ERP account. Your organisation creates that account. You cannot create an account in the app, and the app is not meant for children.

2. Information the app uses

Your sign-in details. You type your ERP username and password. The app sends them to the ERP login server to sign you in. The app does not keep your password.

Your profile. After sign-in, the ERP sends the app your name, username and user ID, and, where the ERP holds them, your email address, phone number, designation and department.

The reports you open. The app shows business data from the ERP, such as bills of quantities, equipment, fuel, spare parts, payment plans, and users and their permissions. You see only what your ERP permissions allow.

Questions you ask the assistant. When you ask the assistant (Vector) a question, the app sends your question and the last few messages of that conversation to our server, so it can answer. If you rate an answer, the app sends the rating with that question and answer.

Voice recordings. If you tap the microphone button to ask by voice, the app records your question for up to 60 seconds and sends the recording to our server to be turned into text. The app records only while you use that button. Our server does not keep the recording.

Your settings. The app remembers choices such as theme, text size and report period. These stay on your device.

3. Information the app does not collect

• It does not collect your location, contacts, photos or camera images.
• It has no advertising and no advertising identifiers.
• It has no analytics or tracking tools, and it does not track you across other apps or websites.

4. What is kept on your device

• Your sign-in session (a sign-in token and your profile), if "Remember this device" is on, so you do not have to sign in every time.
• Your settings.
• Your last conversation with the assistant.
• Voice recordings, in the app's temporary storage, until your phone clears that storage or you delete the app.

Signing out removes the session and the conversation from the device. Deleting the app removes everything the app stored.

Your phone may offer to save your password in its own password manager. That is a feature of your phone, it happens only if you agree, and the phone maker's privacy policy applies to it.

5. How we use the information

• To sign you in and keep you signed in.
• To show the reports your ERP permissions allow.
• To answer the questions you ask the assistant.

We do not sell your information and we do not use it for advertising.

6. Who we share it with

• Your organisation. The ERP system and the data in it belong to the organisation that gave you your account.
• Service providers. Companies that host our servers handle the data on our behalf. The assistant uses Google's Gemini AI service. To answer a question, Google receives the question, the recent messages and the ERP data needed for the answer. To turn a voice question into text, Google receives the recording. Google's terms for that service apply.
• Authorities, when the law requires it.

7. How we protect it

• The app talks to our servers over an encrypted connection (HTTPS).
• What the app keeps on your device is in the app's own storage, which other apps cannot read.
• Access to reports is controlled by your ERP permissions.

8. How long it is kept

Information on your device stays until you sign out or delete the app. ERP records on the servers are kept according to your organisation's own rules.

Our server keeps a log of the questions you ask the assistant, with your user ID and any rating you give, for 14 days, to find problems and improve the answers.

9. Your choices

• Microphone. You can refuse or remove microphone access in your phone's settings. You can still type your questions.
• Staying signed in. Turn off "Remember this device" when you sign in, or sign out at any time.
• Your account data. To see, correct or delete the information in your ERP account, contact your organisation's IT helpdesk or write to us at the address below.

10. Changes to this policy

If we change this policy, we will post the new version on this page and change the effective date at the top.

11. Contact

NYK Advance Limited
House B179, Road 23, Mohakhali DOHS, Dhaka 1206
Email: contact@nykadvance.com